FAQ

Q: What's your MOQ? What's your delivery term? A: Our MOQ is 1 set machine, we usually require 10-25 days for manufacturing, 1 day for packaging. The exact time will be depended on your order quantity and customized level. Q: Whats your warranty time ? What you can supply to us after we bought your machine? A: We give customer 1 year quality warranty. if you have any question, we will give permanent technic support and spare parts supplying. Q:This is the first time I use this kind of machine, is it easy to operate? A: There are english manual or teaching video that show how to use machine. If there is still have any question, please contact us by e-mail / skype/ phone /trademanager online service at any time. Q: If I do not find the type what I need,what I should do? A: We can produce customized products according to your drawing or samples. Q: How about the documents after shipment? A: After shipment, we will send all original documents to you by DHL, including Packing List, Commercial Invoice, B/L, and other certificates as required by clients.

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